ordering info
Products

All pieces are handcrafted in our studio and are made to order. Each item will vary slightly due to the handcrafted process used to create the pieces. We reserve the right to make minor design changes when needed to provide you with a better quality design.

Shipping

Orders usually ship from our studio within 1-2 weeks after payment is received depending on size of order and availability. We ship via USPS Priority, USPS First Class mail, Global Priority and UPS Ground. Customer is responsible for shipping charges.

Shipping cost will be calculated at checkout.

Sales Tax

Illinois residences are subject to 9.00% sales tax.

Payment Method

We accept PayPal, Visa, Master and Discover card on our website. Credit card payments can also be made over the phone. Money orders and personal checks from U.S. banks are accepted and order will ship when payment clears.

Returns or Exchanges

We appreciate your business and want you to be happy with your order. Returns or exchanges can be made by contacting us to make arrangements within 14 days of receipt. A 15% restocking fee will apply to made to order products. Refunds will be made when we determine that item returned is in its original state. Customer is responsible for return shipping cost with the exception of damaged goods.

International Orders

International orders are welcome and will be shipped via USPS Global Priority Service.

Wholesale

If you own a business and are interested in carrying our products, please fill out our wholesale form and we will contact you with more information.

Policy

The information we collect from you on this website will not be shared with outside parties.